Global search doesn’t show field values

Recently a user pointed out an issue in the Test Environment that they are unable to see the data values when they use Global Search, however, when they search in the List view they are able to see the data against the fields.

Global Search View:









List View:





We checked on the settings and everything seemed normal. Tried removing the Custom fields and displayed only the OOTB fields, still it was not working as expected.

Then realised that, No field is selected as Find Columns in the Quick Find View















Selected all the columns which are required for the Search.

















and it worked !!!









This now becomes part of checklist 🙂

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