Skip to content
  • About Me
  • Dynamics 365
  • BA Bytes
  • LinkedIn

Kamaldeep Singh

  • About Me
  • Dynamics 365
  • BA Bytes

Recent Articles

new test

Simplified Tips for Managing Database Size and Performance

Festival of Business Analysis

Email Signature – 2021 release wave 1 of Microsoft Dynamics 365

Power Virtual Agents – Chat Bot

Add Reference PANE on forms

Remove “Related” Tab from Entity Forms

Dynamics 365 Setting in #powerapps

Artificial Intelligence (AI) – Microsoft Dynamics 365

Formatting of Activities Tab/ Social Pane

Friday, May 16, 2025

Tag: Microsoft CRM

Configuration Dynamics 365 User Experience

Add Reference PANE on forms

Kamaldeep Singh 07/10/2020

User Experience (UX) is the key for any software implementation success especially CRM. Users are generally reluctant for change; however, a great user experience can really bring down their worry … Read More

Dynamics 365Microsoft CRMMS CRMUser Experience Comment on Add Reference PANE on forms
Dynamics 365 Microsoft CRM Quick Tip

Quick Tip – A parent Case can have maximum of 100 child cases

Kamaldeep Singh 20/02/2019

A review of some basics always help. Do you know a parent case (Parent – Child case relationship – OOTB) can have maximum of 100 child cases 1. If you … Read More

Dynamics 365Microsoft CRMQuick Tip Comment on Quick Tip – A parent Case can have maximum of 100 child cases
Dynamics 365 Microsoft CRM

SLA – Change SLA due time as End of day (or End of Business Hours)

Kamaldeep Singh 06/02/2019

In general, when the SLA is defined and incorporated in CRM, we take care of working business hours and holiday calendar and define the Failure and the warning duration for … Read More

Dynamics 365Microsoft CRMSLASLA KPI Instance 1 Comment on SLA – Change SLA due time as End of day (or End of Business Hours)
Dynamics 365 Microsoft CRM

Which Platform to choose ?

Kamaldeep Singh 29/05/2018

Microsoft CRM has the ability to run on various platforms, be in Windows, iOS, Android, etc. At times, it becomes little difficult and technical to understand what is the right … Read More

CRM Tablet ClientDynamics 365Function matrixMicrosoft CRMPlatformsUSD Comment on Which Platform to choose ?
Restrict Advanced Find functionality for End Business Users
Dynamics 365

Restrict Advanced Find functionality for End Business Users

Kamaldeep Singh 08/05/2018

Issue: Product Owners often highlight that they would want the restrict the Advanced Find Functionality to all business end users. While we can control which fields can be allowed as … Read More

advance findDynamics 365Microsoft CRMSearch 1 Comment on Restrict Advanced Find functionality for End Business Users

Tags

2021 release wave 1 advance find AI Artificial Intelligence Chatbot configuration CRM Tablet Client DatabaseManagement Dyanmics 365 Dynamics 365 Email signature Function matrix Global search learnwithKD Microsoft CRM MS CRM new features Next best action Platforms Power Apps Power Platform PowerVA production PVA Queue Queue Item Quick Tip sandbox Search Security Security Role SLA SLA KPI Instance USD User Experience Virtual Agent

Recent Posts

  • new test
  • Simplified Tips for Managing Database Size and Performance
  • Festival of Business Analysis
  • Email Signature – 2021 release wave 1 of Microsoft Dynamics 365
  • Power Virtual Agents – Chat Bot

Archives

  • August 2024
  • January 2024
  • July 2021
  • February 2021
  • October 2020
  • September 2020
  • February 2020
  • September 2019
  • May 2019
  • March 2019
  • February 2019
  • October 2018
  • June 2018
  • May 2018

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
Proudly powered by WordPress | Theme: TimesNews | By Theme Freesia.