Formatting of Activities Tab/ Social Pane

Formatting of Activities Tab/ Social Pane

Activities Tab/Social Tab (Record Wall) is a great feature and many users appreciate it (While some also talk about having this more flexible).

When using this feature in Out of the box entities Contact, Cases, etc, the fields and the length of Activities Tab is aligned almost perfectly, however, there are certain scenarios where the fields requirement is less and thus there is a need to align the length of Activities Tab accordingly.

A quick glance at it and looks like an admin user can go format this under the Activities Tab properties, but once you open the form properties, this is not available.

Unfortunately, this is not available directly in the Out of the box forms which already has Activity tab already. To change the length there are two ways

• Keeping existing form – Remove the Activity Tab from the form and read the “Notes” back to form. Now open the properties of the activity tab, and you will find, you are able to set the number of rows/length for the tab.

• Create a new form – Open the open the properties of the activity tab in the new form, and you will find, you are able to set the number of rows/length for the tab.

Easy, isn’t it!! 😊