new test Simplified Tips for Managing Database Size and Performance Festival of Business Analysis Email Signature – 2021 release wave 1 of Microsoft Dynamics 365 Power Virtual Agents – Chat Bot Add Reference PANE on forms Remove “Related” Tab from Entity Forms Dynamics 365 Setting in #powerapps Artificial Intelligence (AI) – Microsoft Dynamics 365 Formatting of Activities Tab/ Social Pane How to Manage Queue Items (Delete Queue Items)? Quick Tip – A parent Case can have maximum of 100 child cases SLA – Change SLA due time as End of day (or End of Business Hours) Global search doesn’t show field values Setup / Refreshing CRM Sandbox Environment Which Platform to choose ? Restrict Advanced Find functionality for End Business Users